This category includes the following premium benefits:
- Separate raised area with stands & stools for everyone
- Open-bar
- Separate Entrance Gate
- Private parking
- Separate toilets
- Festival Souvenir
For more information visit the following link:
VIP ticket holders are free to move around the arena, food court or any other general admission area of the festival.
“Open Bar” means that drinks and soft drinks available in this area are free of charge (consumption policy applies) for VIP ticket holders. Please note that free consumption of alcoholic and non-alcoholic beverages are only permitted within the VIP area.
The VIP area is located in a privileged raised area with a clear view of the stage. As soon as the layout is finalized, it will be published on the festival website.
If you are a single-day ticket holder for an event included in the Special Offers (https://www.releaseathens.gr/en/prosfores/), you can upgrade your ticket quickly and easily. All you need to do is send an email to support@releaseathens.gr with subject [UPGRADE TICKET / SPECIAL OFFER]. Don’t forget to include your personal details and your ticket. We will send you a link to pay the upgrade fee and your new ticket.
For your convenience, we recommend that you purchase your tickets online at: www.releaseathens.gr / www.more.com.
If you wish to purchase tickets at a physical point, you can choose one of more.com partner network stores throughout Greece: https://www.more.com/el/physical-spots/
All ticket holders will receive a commemorative colour printed ticket on entry. These tickets cannot be collected until you arrive at the venue.
The Festival ensures accessibility for People with Disabilities by offering a designated area with an unobstructed view of the stage. This special area is wheelchair accessible, provides seating, dedicated restrooms, and free parking.
To purchase Disability Access tickets, please submit your request via email to support@releaseathens.gr, attaching your disability card. This card will need to be presented upon arrival at the Festival for access to the designated areas.
Use of the ticket is subject to the terms and conditions of purchase as described in the following link: https://www.releaseathens.gr/tickets-terms/
Multi-ticket orders (purchase of more than one ticket in a single transaction) are systematically issued by more.com under the same name. The “issuer” of the order (whose personal details have been entered) is responsible for distributing the tickets as he wishes. We remind you that, according to the general conditions of purchase, the resale of festival tickets is strictly forbidden.
There are no discounted tickets available for the above categories.
Children between the ages of 7 and 12 are entitled to a reduced-price ticket, worth €20, which can only be purchased at the box office on the day of the event.
The price of the reduced ticket is the same for all days of the festival.
Children up to the age of 6 can enter the festival without a ticket, while for children over the age of 12 regular ticket prices apply.
The above exceptions do not apply to VIP tickets. Their price remains the same regardless of age.
You must be at least 16 years old to enter the festival without the presence of an adult. Under 16s must be accompanied by an adult.
The procedure is the same as for general admission tickets, by scanning the Barcode of your combo ticket at the entrance to the festival. If you need any further clarification, you can contact support@releaseathens.gr
Avoid using screenshots as they cannot be scanned by ticket validation machines. You can print your online ticket as you receive it from more.com or download it to your phone in high resolution.
There’s nothing to worry about. Please contact support@releaseathens.gr or call 2103450817 (10:00-16:00) and the relevant department will get back to you.
Low intensity or even heavy rainfall will not prevent the festival from taking place. Only in the case of extreme events can there be a cancellation.
In such cases, all legal procedures will be followed for ticket refunds.
The length of the setlist is at the sole discretion of the band, we may be notified and there may still be changes.
For your safety, as well as the safety of the artists and the staff, the following items are not allowed on the venue:
Sharp and dangerous objects
Flammable and combustible materials
Drugs and illegal substances
Weapons, flares & smokescreens
Chains, wallets with chains & accessories with nails
Keyrings, pens or other items with laser beams
Flags with poles
Glow sticks
Alcohol and Spirits
Food and other liquids
Metal or glass containers
Professional cameras and audio-visual recording equipment
Drones
Animals, except guide dogs
You can find all the information about the festival site entry requirements at the following link: https://www.releaseathens.gr/en/tickets-terms/
Please visit the following link for detailed information and maps for easy access to the venue: https://www.releaseathens.gr/en/access/
There are a limited number of lockers available on site. It is recommended that you bring only the essentials with you to enjoy the festival comfortably.
Inside the venue you will find an organized food court offering a variety of options (street bites, cocktails, beers etc.).
You can buy merchandise from the artists and Release Athens souvenirs at the venue.
A medical team, ambulance and rescuers are always present at the festival.
The final/official schedule for each day will be published on our website and social media. There, you will find detailed information about the entrance times and the performance schedule of the day.
Attention! Your e-ticket indicates the time the doors open, not the time the shows start.
The length of the setlist is entirely up to the band, so we can’t give you an exact time.
As long as tickets are not sold out, you can purchase the ticket of your choice onsite (at the box office) or online until 22:30 on the day of the event.
Any video recording for professional use or reproduction on any medium is prohibited.
No with the exception of guide dogs accompanying people with disabilities.
Our team receives hundreds of messages every day! Your enquiry has been forwarded to the appropriate department and we will get back to you as soon as possible. Alternatively, you can contact us by phone at 2103450817 (10:00-16:00).
If our answers do not cover your question or you need further clarification, you can contact us by phone at 2103450817 (10:00 – 16:00) or by email at support@releaseathens.gr with the subject “SPECIAL QUESTION” and the respective department will get back to you.
