Day 3 cancellation: Tickets refund
The details regarding refund or the exchange of tickets between the 2nd and 3rd day of the festival are as follows:
> All general admission tickets can also apply for Day 2, for those wishing to attend (Thievery Corporation, Archive, Kadebostany, Omega Ray, Chinese Basement) instead of refunding their ticket. The process for this will be simple. It will be announced on Monday June 12th.
> The same thing applies to VIP tickets. Due to limited availability in this category, interested parties must express their desire to attend the 2nd day of the festival to the email address and telephone numbers listed below. This feature will remain available until these seats are sold out.
> Those who do not wish to attend the 2nd day will be refunded the full ticket price. The refund process will begin on Friday 23/6 and will be completed within 15 business days.
> Those who have purchased their ticket using a credit, debit or other equivalent card will see their money automatically credited to their account within the time period mentioned above.
> Those who bought their ticket in cash should contact us (email & telephone listed below) and they will be given the necessary clarifications and instructions.
> Those who have purchased a three-day ticket will be refunded 1/3 of their total value, which will be credited to their account.
The call center will be ready to answer your questions from Monday 12/6 on 210 3450817 and 6985 555075.
The email is: firstname.lastname@example.org
Due to the very high pre-sale, we ask for your understanding and patience. We hope that in the near future we’ll have better news about our beloved artists.
For further news and valid updates, please visit our website (www.releaseathens.gr) and facebook page (www.facebook.com/releaseathens).
Thank you for your support, Release Athens Festival